Leads & CRM
Qualify an enquiry, enrich the record and assign it to the right salesperson.
Business automation · Artificial intelligence
Automate repetition. Keep the decisions.
Dollen connects your systems, formalises the rules and adds AI only where it genuinely saves time: reading, classifying, summarising, preparing or assisting.
CRM & e-commerceDocuments & emailsHuman approvalTraceability
The right use cases
Work moves forward without copying the same information twice.
We start with a real process, its volume and its cost. If a simple rule is enough, we do not add AI.
Documents
Extract, classify and verify data from PDFs, forms or emails.
Catalogue
Prepare descriptions, translations and attributes before approval and publication.
Support & oversight
Summarise enquiries, suggest a response and flag anomalies.
AI under control
Automate the rule. Supervise the uncertainty.
Reliability comes from the architecture: explicit rules, limited permissions, readable audit trails and human intervention in the right place.
Deterministic workflow
Critical actions follow testable conditions: payment, approval, sending or changing data.
Targeted AI
The model is used to understand unstructured content, suggest a response or prepare a decision.
Human approval
Sensitive, ambiguous or consequential cases remain subject to approval by a named person.
Measurement & monitoring
Time saved, errors, usage costs, logs and alerts make the system measurable after launch.
Three starting points
Start small. Prove it. Scale.
The budget depends on the systems, volume, data quality and expected approval and availability levels.
01 · AUDIT
Audit & roadmap
€1,500 excl. VAT
- Observed processes and volumes
- Gains, risks and dependencies
- Targeted functional prototype
- Costed and prioritized plan
02 · WORKFLOW
Production automation
4 900 € excluding tax from
- Connect compatible tools
- Rules, exceptions and validations
- Tests, logs and alerts
- Documentation and training
03 · ASSISTANT IA
Supervised business assistant
7 900 € excluding tax from
- Controlled knowledge base
- Research, summarisation and drafting
- Rights and human validation
- Evaluation of responses
Operations, monitoring and continuous improvement are available from €390 excl. VAT per month, depending on the service level.
With a website or e-commerce platform
Make the customer experience and operations work together.Forms, accounts, catalogues, orders and content can feed the same workflows.
View web packages↗After launch
Monitor costs, errors and usage.Dollen Care covers alerts, fixes, improvements and regular performance reviews.
View maintenance↗Useful questions
Before automating.
What is the difference between automation and AI?+
Automation follows an explicit rule. AI is useful when content must be read, classified, summarised or prepared. The two can work together.
Can you connect to our systems?+
Yes, if their APIs, webhooks or other exchange mechanisms allow it. Compatibility is verified during the audit.
Is our data sent everywhere?+
No. Discovery defines the required data, providers, location, retention, access and confidentiality rules.
A slow process deserves better than another copy and paste.
Show us a task your team repeats every week. We will identify what can be automated, with or without AI.
Explore my process↗