Dollen, an official Reflectiv partner

Reflectiv, without borders.

Launch a store under your own brand, in your customers’ language and currency. Availability is synchronised from Reflectiv CRM, orders are sent back automatically and delivery is prepared without manual re-entry.

Choose my path↓Talking about the project↗View the 2026 brochurePDF · 10 pages
Live stockDirect order transmissionLive shipping ratesMultilingualMulticurrency
Connected commerce
Illustration du catalogue, du stock, des commandes et de la livraison connectés au CRM Reflectiv
Illustration du calcul de livraison connecté aux transporteurs
CRM ReflectivStock, orders and deliveryEnd-to-end traceability

Two starting points

Your current setup determines the route.

In both cases, Dollen defines the product data, business rules and flow continuity before launch.

01 · You already have a storeDollen Link

A connector tailored to your website.

Compatibility depends on your e-commerce technology, access and data model. We audit the existing setup first, then build a connector tailored to your environment.

  • Compatibility audit before commitment
  • Connector tailored to your setup
  • Stock and availability synchronised
  • Orders sent to Reflectiv
  • Statuses, tracking and error logs
  • 12 months of maintenance included
Connector from€7,500 excl. VATMaintenance & monitoring12 months included

After the first year, renewal is available from €490 excl. VAT per month.

Audit my website↗
02 · You are starting from scratchDollen Trade

Create the brand, store and connector.

A complete solution for selling Reflectiv under your own brand, with a foundation ready to expand market by market.

  • Positioning and brand identity
  • UX, design and a self-manageable e-commerce platform
  • Launch language of your choice
  • Stock, payment, delivery and tracking
  • Reflectiv CRM connector included
  • Direct shipping to the end customer
Project from€16,900 excl. VATHosting & maintenance€590 excl. VAT / monthInitial term: 12 months
Launch my store↗

Dollen Link is subject to technical compatibility. Prices are excl. VAT and indicative for a standard scope; technology, countries, languages, volumes, pricing rules and integrations are confirmed after the audit.

The operational flow

From basket to delivery, in one connected flow.

Availability is synchronised with the store. Once payment is confirmed, the connector sends the order and retains the identifiers needed for tracking.

Tracking data flows back the other way.Availability · preparation · carrier · tracking · incident

Partner benefits

The Reflectiv catalogue works for you.

You focus on your brand and sales. Connected commerce automates product information, availability and order transmission to Reflectiv.

Illustration d’un catalogue de films Reflectiv relié au stock, aux commandes et à la logistique
MRC REFLECTIVProducts, availability, orders and documents in one place.
Live stock

Only sell what is available.

The store displays product availability before payment, building confidence and reducing orders that cannot be fulfilled.

  1. 01Product available
  2. 02Order sent
  3. 03Direct shipping
Live synchronisationCRM Reflectiv
01 · New products

Exclusive access to the latest products.

New Reflectiv products can be added to your store as soon as they become available, expanding your offer without rebuilding the catalogue.

02 · Documentation

Technical sales content in all your languages.

Technical data sheets, product information and useful documents are available for your teams and customers.

03 · Catalogue

Your selection, under your brand.

A personalised catalogue can be generated automatically from up-to-date products and content.

Illustration de tarifs de livraison interrogés en direct via API
Live carrier integrationThe delivery price is known before checkout.

Depending on available carrier accounts and APIs, the store requests live rates and delivery times based on country, weight and volume. Customers see the delivery price before paying, while you can apply a margin, flat fee or your own commercial rule.

UPSGEODISDACHSER
Connections and services depend on the country, carrier agreement and technical eligibility.

Dollen Care · First 12 months

Connected commerce must stay connected.

Dollen Commerce includes an initial 12-month hosting and maintenance term. With Dollen Link, the first year of maintenance and monitoring is included in the project price.

Explore our maintenance expertise↗
01

Managed hosting

Monitored infrastructure, certificate, backups and availability.

02

Ongoing maintenance

Updates, security, fixes and dependency compatibility.

03

Connector monitoring

Logs, alerts, data-flow monitoring and incident recovery.

04

Accompanying

Defined support, periodic reviews and prioritised improvements.

Automation & AI option

Automate everything around the order.

The critical flow remains governed by reliable rules. AI can accelerate the surrounding work: enriching the catalogue, preparing translations, summarising enquiries and producing useful reports.

Explore the AI service↗
  1. 01Product content preparedDescriptions, attributes and translations ready for approval.
  2. 02Enquiries routed more effectivelySummarisation, qualification and sales assignment.
  3. 03Visible exceptionsData or order anomalies flagged for review.
  4. 04Human decisionsPricing, payment and approval remain under human control.

Dollen International Trade

Sell like a local brand. In every market.

Your launch language is the language of your market, not necessarily French. The same store can then support several languages, currencies, local content and journeys without starting again.

Language of your choiceOne primary language agreed with you at launch
MultilingualUp to 3 languages with dedicated URLs and international SEO
MulticurrencyPrices and payments in each market’s currency
Worldwide deliveryRates and delivery times calculated for each destination
MULTI-MARKET PACKAGE

Launch in up to three markets from day one.

Brand identity, Reflectiv store, CRM connector, three languages, three currencies and international SEO foundation included.

Project from€19,900 excl. VATHosting & maintenance€690 excl. VAT / monthInitial term: 12 monthsChoose my markets↗

Configuration and integration are included for a standard scope. Translated copy and local legal or tax requirements must be supplied or approved by the client and their local advisers.

Your countryEuropeInternationalPhased rollout

Dollen App Commerce option

Your store, in their pocket too.

We extend your e-commerce platform into an iOS and Android app connected to the same catalogue, accounts and orders. Dollen handles design, development, testing, store listings and review exchanges through to publication.

Project from€14,900 excl. VATMobile monitoring & maintenance€290 excl. VAT / monthInitial term: 12 months
Add the app↗
App StoreGoogle Play
01UX & mobile interface
02Catalogue, account and basket
03Payment and order tracking
04Notifications and analytics
05iOS & Android Tests
06Submission to both app stores
One store. Three interfaces.Web · iOS · Android

Price for a cross-platform app built on a Dollen e-commerce platform and its standard features. Developer accounts and Apple/Google fees are paid by the client, who retains ownership of the accounts. Final approval depends on each store’s rules and review. Bespoke native or business features are quoted separately.

A clear division of responsibilities

The connector carries the data. The partnership does the rest.

Dollen builds and operates the technical system. Your company leads sales. Reflectiv supplies the catalogue, prepares orders and organises shipping under the partner agreement.

Dollen

Builds and monitors

Shop, connector, hosting, security, alerts and maintenance.

Your company

Sells and supports

Brand, acquisition, customer relationship, payments and commercial service.

Reflectiv

Supplies and ships

Stock, news, documentation, manufacturing, preparation and delivery to the final customer.

Useful issues

Before you start connected commerce.

Is my site compatible with the connector?+

This depends on its technology, available access, data model and maintenance. Dollen does an audit first. The connector is then adapted to your environment, subject to compatibility.

How does stock synchronization work?+

The connector recovers the availability of Reflectiv references and transmits it to your shop. The level of detail and frequency of synchronization are confirmed after the technical audit.

What is the maintenance commitment?+

Dollen Commerce includes an initial 12-month hosting and maintenance term. Dollen Link includes the first year of maintenance and monitoring, with renewal available afterwards.

Who sends the order to the final customer?+

After validation of payment, the connector sends the order to Reflectiv for preparation and direct shipment. UPS, Geodis, Dachser or a local partner can be offered depending on the destination and characteristics of the package.

In what language can my shop be created?+

In the main language of your choice. You can then add other languages and currencies depending on the markets you want to open.

Can we add an iOS and Android app?+

Yes. The application can take over catalogue, accounts, basket and order tracking. Dollen manages its design, testing and submission to the App Store and Google Play; the final publication decision is the responsibility of the platforms.

Can we sell in several countries?+

Yes. The International offer provides up to three languages and three currencies at launch. Taxes, payments, carriers and trade rules are validated market by market.

Sales brochure · 10 pages

The complete offer, ready to share.

Both routes, CRM flows, connected logistics, international options, mobile app and pricing in one clear document.

Download the PDF↓View online↗
Couverture de la brochure Dollen et ReflectivOpen all 10 pages ↗

Prêt à vendre avec Reflectiv ?

Your brand owns the customer relationship. Catalogue, availability, ordering and shipping move through one connected flow.

Launch my connected store↗