E-commerce design or redesign

An online store ready to sell and easy to run.

Dollen brings your brand identity, shopping journey, catalogue and operations together in a store your team can manage. We can start from scratch or audit an existing store before redesigning it.

Brand identityLanguage of your choiceMultilingual possibleMulticurrency possible

From brand to order

The visible and the system behind, in the same package.

The shop is designed for buyers, but also for people who manage products, orders and customer service.

01

Brand identity & style guide

Logo or evolution of the logo, colours, typographies, visual direction and rules of use to build a coherent brand.

02

Catalogue & Conversion

Categories, filters, product pages, basket, payment, delivery and trust signals.

03

Management & operations

Content management, products and orders, ready for ERP, PIM or supplier.

04

Acquisition & Measurement

Product SEO, structured data, consent, GA4, GTM and advertising pixels.

e-commerce expertise

Every friction costs a sale.

We design the customer journey alongside the store's day-to-day operations.

01

Product architecture

Families, attributes and filters are designed around how customers search and compare.

02

Shopping journey

From product page to payment, shoppers get the information and reassurance they need at each step.

03

Operations

Stock, orders, taxes, delivery and emails are designed to avoid fragile manual processes.

04

Measurement & growth

The tracking plan measures acquisition, add-to-basket actions, orders and drop-off points.

A shop designed to sell today and evolve tomorrow.

NavigationFind products quickly
DecisionReassuring better
CommandSimply buy
ManagementMeasure clearly

iOS & Android option

Your store, in an app.

Catalogue, customer account, shopping cart, payment, orders and notifications are extended on mobile. We support the UX, cross-platform development, testing and submission to the App Store and Google Play.

Mobile designiOS + AndroidNotificationsAnalyticsPublication accompanied
Option from€14,900 excl. VATMobile monitoring & maintenance€290 excl. VAT / monthGet an app estimate↗

Price in addition to a Dollen e-commerce website for a standard feature set. Developer accounts and store fees are paid by the client; final approval remains subject to Apple and Google. Bespoke native or business features are quoted after discovery.

Are you selling Reflectiv?

One offer brings together the store and the connector.

Brand identity, e-commerce, catalogue, CRM flows, hosting and ongoing maintenance in one scope.

Discover the Reflectiv offer↗

France & International

Your clients' language and currency

Choose the main language at launch, then open several markets with local languages, currencies and routes.

The process

Eight to twelve weeks. From brand identity to launch.

The platform is chosen according to the catalogue, business rules, integrations and the level of autonomy sought.

01

Audit & Architecture

Existing products, trade rules, logistics, content and tools.

02

Brand identity, UX & design

Visual identity, navigation, product pages, basket and checkout designed together.

03

Construction & data

Catalogue, content, payments, deliveries, trackers and planned connections.

04

QA & launch

Order scenarios, training, launch and monitoring of the first live transactions.

e-commerce FAQ

What the package really covers.

Which platform do you use?+

Shopify, WooCommerce or another suitable platform may be the right fit. We choose after discovery, never before.

Is the brand identity included?+

Yes. The package includes a brand direction and a usable web charter: logo or logo evolution, colors, typographies, components and rules of use.

Can the site be multilingual and multicurrency?+

Yes. The shop can be delivered in the main language of your choice, then accommodate several languages, currencies, means of payment and market rules.

Can we add an iOS and Android app?+

Yes. Dollen can extend the store in a connected application and support the project until submission on the App Store and Google Play. Final acceptance remains subject to platform validation.

What maintenance is provided after launch?+

Managed hosting and ongoing maintenance begin at launch, from €490 excl. VAT per month with an initial 12-month term. They cover backups, updates, monitoring and fixes as defined in the agreement.

Your catalogue deserves a real sales system.

Tell us what you sell, how you manage it and where the customer journey is getting stuck.

Discuss my e-commerce project↗